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What is the mission and objectives of Bedworlddirect.co.uk?

Bedworld Direct aims to provide choice to the whole of mainland UK, (excluding Ireland), supplying most top branded mattresses and beds at extremely competitive prices and delivery times.
Quality of service and products is top priority. 

How do i place an order? 

There are two simple ways for you to place an order.
You can either do this online, using the secure shopping cart system, or you can call our designated sales team on
01484 517302.
Please see the "How To Order "section of the website for further details .

Are all prices inclusive of VAT?

All our prices are inclusive of VAT. 

What methods of payment do you accept?

We accept all major credit and debit cards. 

Do prices include delviery charges? If no, how much does delivery cost?

We offer free delivery on all orders so the delivery fee is included in the price.
Please either consult "Deliveries" on the website or contact a member of our sales team on 01484 517302.

How long will delivery take?

We will aim to deliver the products to you as quickly as possible and following an order we will provide you with an estimated delivery time given by the manufacturer.
We are unable to guarantee delivery times as these are only estimates from the manufacturers.
Our customer service team will keep you up to date with the delivery progress if time estimates have previously been inaccurate. 

What do i do if the good(s) i have purchased is/are damaged?

If goods purchased are damaged, please e-mail our customer service team on orders@bedworlddirect.co.uk.

What do i do if i have a complaint?

If you have a complaint, please e-mail us at enquiries@bedworlddirect.co.uk

Are your products guaranteed?

All our products carry the manufacturers guartantees and warranties.
Depending upon the product, these will vary depending upon the manufacturer and/or type of product being purchased.
If you require details of warranties/ guarantees for specific products, please contact our team either via e-mail using orders@bedworlddirect.co.uk or by phone on 01484 517302. 

Is the Bedworld Direct site secure?

Our website uses modern encrypted server technology and our payment gateway provider is Paypal.
This means that the website is secure and that all credit and debit card transactions are safe.

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